Overview
A celebrated hotelier visits a struggling British hotel and tries to turn its fortunes by giving advice and suggestions to the owner.
RATING
8.8
CREATED BY
COUNTRY
United Kingdom
SEASONS
20
EPISODES
GENRE
Documentary
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S20E08
Alex Polizzi heads to the West Midlands to answer an SOS from 60-year-old entrepreneur Stephen. His once-beloved family home, a 500-year-old farmhouse, is now a 10-bedroom hotel that is limping along at just 23 per cent occupancy, and he's struggling to understand why. Poor signage, no blinds in her room, and a lack of privacy are just some of the issues Alex addresses.
